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[dc]ICM[/dc] has been around for over twenty-five years working hard to perfect the role of advocating on any of our customers behalf in the often confusing workers’ compensation industry. More often than not ICM hears business owner’s comment how they wished they had our services before their large costly and frustrating injury occurred. We also hear from many how looking back they would have invested in the expertise and services ICM offers so they could have been better prepared before being visited by L&I for a safety inspection. Simply put, ICM exists to help those who realize the need to take proactive approach in not just learning what is needed to protect their business and their employees from serious injuries but assisting in putting practices in to place that actually reduce exposure to injury.
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[dc]One[/dc] of ICM’s philosophies has always been to provide premium customer service first and foremost. Don’t understand something? ICM takes the time to explain it and go over your specific concerns or questions. We are able to do this because we staff based on the belief that we want each client to be able to have access to an ICM team member and not need to sacrifice any valuable time that needs to also be devoted to providing attention to claims and safety needs. Don’t have a lot of time? ICM will break down all you need to know in an easy to understand format and make that information available for when 24/7 so you can get the information you need, when you need it. Want the personal touch? ICM has implemented the ability to meet with our customers online. This offers ICM and our clients the flexibility to meet anywhere there is an internet connection and phone access.
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[dc]Another[/dc] part of who we are at ICM has to do with our approach to advocating for our clientele on their workers’ compensation claims. ICM is a little different than the rest of organizations out there in that our philosophy on the best way to get results does not step from trying bulldoze over or force L&I’s hand. Because we are experts in the law we make sure we know the abilities and limitations of those employees at L&I and make sure to get them what they need to rule in our favor. This is different from other organizations that often keep claims ready for closure, open or increase costs due to unnecessary reviews and appeals. Making no mistake, however, ICM is steadfast in holding L&I accountable for their actions through our own aggressive tracking and knowledge of workers’ compensation. Claims, injuries, return to work, closures, protests and so much more are all warranted at the appropriate time and ICM’s expertise is knowing when and how to wield the tools we have to get employees healthy and working.
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[dc]If[/dc] you would like to talk with a representative at ICM or have questions please
contact us today.
[dc]ICM[/dc] has been around for over twenty-five years working hard to perfect the role of advocating on any of our customers behalf in the often confusing workers’ compensation industry. More often than not ICM hears business owner’s comment how they wished they had our services before their large costly and frustrating injury occurred. We also hear from many how looking back they would have invested in the expertise and services ICM offers so they could have been better prepared before being visited by L&I for a safety inspection. Simply put, ICM exists to help those who realize the need to take proactive approach in not just learning what is needed to protect their business and their employees from serious injuries but assisting in putting practices in to place that actually reduce exposure to injury.